ReplyBird for hotels
Google review replies for hotels, inns and B&Bs
Travelers compare replies as closely as photos. ReplyBird answers every stay — in the guest's language — while your front desk looks after the guests in front of them.
Why reviews are hard for hotels
Guests write in many languages
International guests leave reviews in Spanish and other languages, and expect a reply they can read.
Cleanliness and noise complaints
These can cost future bookings unless they get a specific, reassuring reply.
Review volume across platforms
Your team is already juggling booking sites — Google often gets forgotten.
How it works
1. A review arrives
ReplyBird checks your Google Business Profile for new reviews.
2. A reply is written in your voice
Specific to what the customer said, with your tone and sign-off.
3. Posted — or waiting for your OK
Happy reviews are answered automatically. Tricky ones wait for one tap, with an alert.
Made for hotels
- Replies in the language the guest wrote in.
- Mentions the staff member or amenity the guest praised.
- Website widget showing your best Google reviews (Growth plan).
What a reply looks like
Two real-world examples for hotels. ReplyBird writes a fresh reply for every review — these show the style.
★★★★★Room not clean
“Hair in the shower and dust everywhere. Gross.”
Suggested reply
Thank you for letting us know, and I'm sorry. That's far below our standard. I've reviewed your room's inspection with our housekeeping lead and added a second check before every arrival. We'd welcome the chance to host you again. — Paula, General Manager
★★★★★Wonderful staff
“The front desk team gave us the best restaurant tips in town!”
Suggested reply
We love being your local guide! Thank you for staying with us — we hope to welcome you back soon. — Paula
Simple pricing, per location
Starter $29/month · Growth $49/month. Free trial, cancel anytime, no setup fees.
Frequently asked questions
Does ReplyBird reply on booking sites?
ReplyBird answers Google reviews only — the reviews most travelers see first in Search and Maps.
Can replies invite guests back?
Yes. Happy-guest replies invite them back; you can add a sign-off from your general manager.
Should hotels respond to every Google review?
Ideally yes. Travelers read replies, and a well-handled complaint reassures future guests.
How do I respond to a cleanliness complaint?
Apologize, share the specific step you've taken (a second inspection, retraining), and invite them back.
ReplyBird for other businesses
Do this on autopilot
Let ReplyBird answer every Google review for you
Happy reviews get a personal reply automatically. Tricky ones wait for your one-tap OK. Your first 5 replies are free.
Start free